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ANGELIKA DUSK
ENΕΛ

Privacy Policy

Personal data

We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (hereinafter the “GDPR”) and Greek Law 4624/2019, as in force. Our company is the data controller. For any matter relating to your data, you may contact us at .

Personal data means information that identifies you directly or indirectly, alone or in combination with other information, such as your name, postal address, email address, telephone number or a device identifier.

You may visit the Website without providing us with your details. We collect personal data only when you:

  • place an order through the e-shop (full name, shipping and billing address, email, telephone number, order and payment details),
  • create a customer account (email, password, order history),
  • subscribe to the newsletter (email and, optionally, name),
  • contact us (contact details and content of your message),
  • take part in contests or prize draws, if any are organised (and in accordance with the terms of each contest),
  • browse the Website, through cookies, as described in the “Cookies” section below.

Your card details for purchases in the e-shop are processed exclusively by the payment service provider. We do not see or store them.

We do not collect special categories of data (e.g. health data).

We do not use your data for any purpose other than the one for which it was collected.

We do not sell or rent your data.

We disclose your data only to the extent necessary and for the above purposes: (a) to the provider of the Website and e-shop platform, (b) to courier companies and postal services for the delivery of products from the e-shop, (c) to payment service providers and banks, (d) to the newsletter service provider, (e) to public and judicial authorities where required by law or a court decision. Providers that process data on our behalf are bound to maintain its confidentiality and security (Article 28 GDPR).

We apply appropriate technical and organisational measures to protect your data against accidental or unlawful destruction, loss, alteration or unauthorised access. Such measures include encrypted connections and access restricted to those who need it to process orders. In the event of a data breach, we act as required by the GDPR.

Newsletter: We send you our newsletter with new songs, concerts and offers only if you have given your explicit consent by ticking the relevant box. For existing customers, we may use the email address you provided when purchasing a product to inform you about similar products in the e-shop. You may object to this use at the time of purchase and in every email. Every email includes an “Unsubscribe” link, which allows you to stop receiving messages with a single click.

To subscribe to the newsletter and create an account, you must be at least 15 years old. If you are under 15, the consent of your parent or guardian is required. If we discover that we have collected data from a child without such consent, we will delete it without delay.

Your rights: As a data subject, you have the following rights:

Access: to find out which of your data we process and to receive a free copy.

Rectification: to correct inaccurate or incomplete data, including on your own through your account.

Erasure: to request the deletion of your data, unless we are required to retain it by law or for legal claims.

Restriction: to request restriction of processing, e.g. while the accuracy of the data is being verified.

Portability: to receive your data in a structured, electronic format or to ask us to transmit it to another controller.

Objection: to object to processing based on legitimate interest, and at any time to direct marketing.

Withdrawal of consent: at any time, without affecting the lawfulness of processing carried out before the withdrawal.

Complaint: to the Hellenic Data Protection Authority (www.dpa.gr) or the supervisory authority of the country where you live.

To exercise your rights, write to us at . We reply within one month, which may be extended by two further months for complex requests, in which case we will inform you. For your protection, we may ask you for proof of identity.